We have a new 30-day guarantee. And with our 'Free Return' service, you get 15 days (on top of the on-time delivery date) to decide if you want to keep or return the item. You can return the item if it is not as described, including, being damaged, defective, wrong item was sent, or it's not delivered within 30 days, as long as they are unused, unwashed and in their original condition. It's easy and fast: Please you MUST contact us within 15 days of delivery to let us know you will be needing a refund/return. You don't have to return the product within 15 days, you just need to contact us within 15 days. 

*We guarantee that the product is 100% brand new and has been checked before leaving the factory. If there is any of these problems mentioned above, with the product you received, please contact us as soon as possible (within 15 days of delivery), we will arrange to solve it as soon as possible. If you are not satisfied with any of these aspects, please feel free to contact us before giving negative feedback, We will solve the problem for you. Remember, the order is over, but our service is not over.

 

*All claims must be submitted with a picture or very short video (1-2mins, in MP4 format), of the products damage/problems, for a return/refund to be considered.  Please fill out our refund form on the help center/customer service page, you will find the link at the bottom of any page on our site. Please fill out the whole form, within 15 days of delivery, for this product. And you can upload your photos or video on that same form. If you have any questions or problems, please contact us within 15 days, and our customer service will walk you thru the refund/return process. Thankyou. Some products will qualify to keep the product, and just send us your evidence. (photos or video)

 

Processing Time: All payments are processed within 3 – 5 business days. And then it takes 1 – 3 days to ship your order to the warehouse, put your name and address on it and ship out. We also give a quality check to make sure its at 100% and ready to go.

 

Shipping Time:

Standard Shipping: 10 – 15 business days. (does not include weekends or holidays)

 

Shipping time is calculated from the date that it is shipped out, not the date when the order is placed, and depends on the destination. Orders are shipped out 1-3 days after payment process is complete. If we are experiencing a high volume of orders or extreme weather conditions in some parts of the country, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

 

NOTE:
We hope that our high-quality low cost products will make you think its worth the wait! And we will match or beat any price out there! Just go to our suggestion box for the rules. You can also request cool and unique online products that you want us to sell for discounted prices on the As You Wish Shop, on our suggestion box, by giving us the link, that shows the current price and product details.

 

And as for our "Suggestion Box," its totally free to request your products. And theres no obligation to buy the product you requested, even after we start selling it. You can always change your mind. No biggie. We're sure if its cool and unique, then someone else will want to buy it.(with the exception of personal custom products-we won't start selling those if you don't want us to).

 

And we also have free shipping on all our products. Happy Shopping!

 

And if you subscribe to our site, you will get an extra 20% off this and ANY of our products. And theres no limits set on the 20% off coupon you will get. You will get 20% off every item in your order! If you don't, please contact us.

 

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